Facts & figures
- Melbourne has the biggest operating tram network in the world
with 250 kilometres of double track.
- There are 1763 tram stops across the network.
- Yarra Trams operates 29 tram routes and the free City Circle
- Around 80% of Melbourne's tram network shares road space with
- The average speed of a tram is 16 km/h. Within the central
business district this drops to 11 km/h.
- Yarra Trams operates Melbourne's entire tram network.
- Annual patronage for 2011-12 was 191.6 million boardings
- Annual patronage growth from 2009-10 was 4.1%
- Trams travel more than 24.6 million kilometres each year on
- 31,500 tram services are scheduled each week.
- Trams are in service for more than 20 hours per day.
- Yarra Trams provides drivers and maintenance facilities for
"The Colonial Tramcar Restaurant".
- Yarra Trams is a 24 hour operation which includes network
maintenance and cleaning.
- The 487 trams in the Yarra Trams fleet range from modern low
floor vehicles to the iconic W Class -
- 70 A Class
- 132 B Class
- 36 three section C Class low floor Citadis
- 5 five section C2 Class "Bumblebee" low floor Citadis
- 38 three section D Class low floor Combino
- 21 five section D Class low floor Combino
- 38 W Class
- 147 Z Class
Route 75 - Vermont South to City (Spencer Street) is the longest
tram route in Melbourne. It is just under a third of the distance
of the longest tram line in the world, the Coast Tram in Belgium which is 68km long.
||75 - Vermont South to City (Spencer Street)
||86 - Bundoora RMIT to Waterfront City Docklands
||16 - Kew to Melbourne University via St Kilda
||109 - Box Hill to Port Melbourne
||112 - West Preston to St Kilda
||72 - Camberwell to Melbourne University
||70 - Wattle Park to Waterfront City Docklands
||3a - East Malvern to Melbourne University via St Kilda
||64 - East Brighton to Melbourne University
||8 - Moreland to Toorak
||67 - Carnegie to Melbourne University
||3 - East Malvern to Melbourne University
||59 - Airport West to City
||96 - St Kilda Beach to East Brunswick
||48 - North Balwyn to Victoria Harbour
||1 - East Coburg to South Melbourne Beach
||6 - Glen Iris to Melbourne University
||5 - Malvern to Melbourne University
||24 - North Balwyn to La Trobe Street (West End)
||55 - West Coburg to Domain Interchange
||57 - West Maribyrnong to City
||19 - North Coburg to City
||82 - Footscray to Moonee Ponds
||79 - North Richmond to St Kilda Beach
||78 - North Richmond to Prahran
||30 - Docklands to St Vincent's Plaza
* Guide only - does not include some shuttle
- Yarra Trams employs more than 2100 people.
- More than 1190 tram drivers operate services from eight depots
- Brunswick, Camberwell, East Preston, Essendon, Glenhuntly, Kew,
Malvern and Southbank.
- 268 Authorised Officers and Customer Service Employees provide
a visible staff presence from first to last tram ensuring
passengers have a valid ticket and travel safely.
- Yarra Trams is refreshing the livery of all trams in the fleet.
This refresh gives the fleet a more modern look, as well as
delivering safety enhancements such as bright yellow doors and
visual indicators for priority seating.
- Interior improvements include new seats, new passenger hand
loops and the replacement of glass and decals. All of these
improvements are designed to make travelling on trams a safer and
more enjoyable way to get around Melbourne.
- The entire tram fleet is in the process of being refreshed by
- The older fleet is being upgraded to provide more state of the
art customer information.
- Maintenance and technical assistance is provided 24 hours a
- 100 low floor trams have been introduced and the government has
committed to rolling out a further 50 low floor trams as part of
the Victorian Transport Plan. These will be introduced to the
network from mid 2013.
Low floor trams
- Yarra Trams introduced Citadis low floor trams to Melbourne in
2001, followed by the Combino in 2002.
- In 2008, Yarra Trams arranged for the delivery of five
additional low floor trams to address increasing tram patronage.
These Bumblebee trams are being leased from the French town of
Mulhouse under a joint initiative between Yarra Trams and the
- The Victorian Government has commissioned Dandenong based
company Bombardier to produce 50 new low floor trams for the
Melbourne tram network.
- The new trams will be approximately 33 metres in length, able
to carry more than 210 passengers, fitted with CCTV and be fully
- tramTRACKER® uses the latest real-time technology to track all
trams so passengers can find out when the next tram is due to
arrive at their stop. Customers can get real time tram information
using tramTRACKER® on their iPhone, via SMS or online.
- The number of requests to tramTRACKER® exceeds 800,000 a day,
and the iPhone application is downloaded more than 20,000 a
- Meet the Managers: Yarra Trams is committed to
involving passengers in its continuous improvement efforts. A key
element of this customer engagement process is the 'Meet the
Managers' forum. Meet the Managers gives tram passengers the
opportunity to meet with senior executives such as the CEO and
Chief Operating Officer and discuss ways they believe Yarra Trams
could deliver an improved service. These events take place on some
of Melbourne's busiest tram platform stops during peak times and
are widely promoted prior to the events.
- Tram Advisory Group: The Tram Advisory
Group (TAG) was established to support Yarra Trams' objective
to think like a passenger. TAG membership includes seven passenger
representatives, four employees of Yarra Trams and is chaired by
the CEO of Yarra Trams, Michel Masson. The TAG meets at least twice
- Passenger Information Displays (PIDs) are
installed at the busiest stops around the city and provide
real-time information about the expected arrival time of trams to
that stop. Selected stops in the CBD also have audio buttons which
provide real-time arrival information.
Yarra Trams has established partnerships with some businesses and
local councils to install PIDs in public places. Combined with
tramTRACKER®, the PIDs help people to avoid wasting time waiting at
a tram stop. If your organisation is interested in installing a
PID, please contact Yarra Trams customer
- Colour your day - As part of Yarra
Trams' commitment to providing up to date and relevant passenger
information, we have developed a dynamic coloured network map. The
map details every tram route in an easy to follow colour,
intermodal connectivity, zoning information, exciting landmarks and
- Beware the Rhino is a
dynamic safety campaign developed in line with our "Zero Harm"
policy to increase pedestrian awareness around trams. The Rhino
campaign represents an ongoing dedication to reducing the number of
incidents involving distracted pedestrians.