Facts & figures
- Melbourne has the largest operating tram network in the world
with 250 kilometres of double track.
- There are 1763 tram stops across the network.
- Yarra Trams operates 24 tram routes and the free
City Circle tourist tram.
- Around 80 per cent of Melbourne's tram network shares road
space with other vehicles.
- The average speed of a tram is 16 km/h. Within the central
business district this drops to 11 km/h.
- Yarra Trams operates Melbourne's entire tram network.
- Annual patronage for 2012-13 was 182.7 million boardings
- Trams travel more than 24.6 million kilometres each year on
- 31,500 tram services are scheduled each week.
- Trams are in service for more than 20 hours per day.
- Yarra Trams provides drivers and maintenance facilities for the
Colonial Tramcar Restaurant.
- Yarra Trams is a 24 hour operation which includes network
maintenance and cleaning.
- The Yarra Trams fleet ranges from modern low floor vehicles
to the iconic W-Class. We currently run approximately 500 trams
- C-Class low floor Citadis
- C2-Class "Bumblebee" low floor Citadis
- D2-Class low floor Combino
- D2-Class low floor Combino
- E-Class low floor
Route 75 - Vermont South to City (Spencer Street) is the longest
tram route in Melbourne. It is just under a third of the distance
of the longest tram line in the world, the Coast Tram in Belgium which is 68km long.
||East Coburg to South Melbourne Beach
Melbourne University to East Malvern
Melbourne University to East Malvern via St Kilda
||Melbourne University to Malvern
||Melbourne University to Glen Iris
||Moreland to Toorak
||West Preston to Victoria Harbour Docklands
||Victoria Gardens to St Kilda
||Melbourne University to Kew
||North Coburg to Flinders Street Station
||St Vincent's Plaza to Etihad Stadium
||North Balwyn to Victoria Harbour Docklands
||West Coburg to Domain Interchange
||West Maribyrnong to Flinders Street Station
||Airport West to Flinders Street Station
||Melbourne University to East Brighton
||Melbourne University to Carnegie
||Wattle Park to Waterfront City Docklands
||Melbourne University to Camberwell
||Vermont South to Etihad Stadium Docklands
||North Richmond to Balaclava
||Footscray to Moonee Ponds
||Bundoora RMIT to Waterfront City Docklands
||East Brunswick to St Kilda Beach
||Box Hill to Port Melbourne
There are approximately 3.5 million passenger trips taken on the
Yarra Trams network every week - including more than 500,000 on
Annual patronage for each route last year (in millions of
||109 - Box Hill to Port Melbourne
||86 - Bundoora RMIT to Waterfront City Docklands
||96 - St Kilda Beach to East Brunswick
||112 - West Preston to St Kilda
||19 - North Coburg to City
||59 - Airport West to City
||75 - Vermont South to City (Spencer Street)
||8 - Moreland to Toorak
||16 - Kew to Melbourne University via St Kilda
||1 - East Coburg to South Melbourne Beach
||48 - North Balwyn to Victoria Harbour
||55 - West Coburg to Domain Interchange
||67 - Carnegie to Melbourne University
||72 - Camberwell to Melbourne University
||57 - West Maribyrnong to City
||3/3a - East Malvern to Melbourne University
||6 - Glen Iris to Melbourne University
||70 - Wattle Park to Waterfront City Docklands
||64 - East Brighton to Melbourne University
||5 - Malvern to Melbourne University
||78/79 - North Richmond to Prahran/St Kilda Beach
||Other Routes (e.g 11, 24, 30, 31)
||82 - Footscray to Moonee Ponds
- Yarra Trams employs more than 2100 people.
- Approximately 1200 tram drivers work across eight depots -
Brunswick, Camberwell, East Preston, Essendon, Glenhuntly, Kew,
Malvern and Southbank.
- 268 Authorised Officers and Customer Service Employees provide
a visible staff presence from first to last tram ensuring
passengers have a valid ticket and travel safely.
- Yarra Trams is currently refreshing the livery of all trams in
the fleet. This refresh gives the fleet a more modern look, as well
as delivering safety enhancements such as bright yellow doors and
visual indicators for priority seating.
- Interior improvements include new seats, new passenger hand
loops and the replacement of glass and decals. All of these
improvements are designed to make travelling on trams a safer and
more enjoyable way to get around Melbourne.
- The entire tram fleet is in the process of being refreshed by
- The older fleet is being upgraded to provide more state of the
art customer information.
- Maintenance and technical assistance is provided 24 hours a
- We have over 100 low-floor trams including the next generation
E-Class. The Victorian Government has ordered 50 next generation
E-Class, and they will start to be progressively added to the fleet
Low floor trams
- Yarra Trams introduced Citadis low floor trams to Melbourne in
2001, followed by the Combino in 2002.
- In 2008, Yarra Trams arranged for the delivery of five
additional low floor trams to address increasing tram patronage.
These Bumblebee trams are being leased from the French town of
Mulhouse under a joint initiative between Yarra Trams and the
- The Victorian Government has commissioned Dandenong based
company Bombardier to produce 50 new low floor trams for the
Melbourne tram network.
- The new trams will be approximately 33 metres in length, able
to carry more than 210 passengers, fitted with CCTV and be fully
- tramTRACKER® uses the latest real-time technology to track all
trams so passengers can find out when the next tram is due to
arrive at their stop. Customers can get real time tram information
using tramTRACKER® by phone or on their iPhone, Android device or
mobile internet. tramTRACKER® is also available through
yarratrams.com.au and tramtracker.com.
- The number of requests to tramTRACKER® exceeds 800,000 a day,
and the iPhone application is downloaded more than 20,000 a
- Meet the Managers: Yarra Trams is committed to
involving passengers in its continuous improvement efforts. A key
element of this customer engagement process is the 'Meet the
Managers' forum. Meet the Managers gives tram passengers the
opportunity to meet with senior executives such as the CEO and
Chief Operating Officer and discuss ways they believe Yarra Trams
could deliver an improved service. These events take place on some
of Melbourne's busiest tram platform stops during peak times and
are widely promoted prior to the events.
- Passenger Information Displays (PIDs) are
installed at the busiest stops around the city and provide
real-time information about the expected arrival time of trams to
that stop. Selected stops in the CBD also have audio buttons which
provide real-time arrival information.
Yarra Trams has established partnerships with some businesses and
local councils to install PIDs in public places. Combined with
tramTRACKER®, the PIDs help people to avoid waiting at a tram stop.
If your organisation is interested in installing a PID, please
contact Yarra Trams customer feedback.
- Colour your day - As part of Yarra
Trams' commitment to providing up to date and relevant passenger
information, we have developed a dynamic coloured network map. The
map details every tram route in an easy to follow colour,
intermodal connectivity, zoning information, exciting landmarks and
- Beware the Rhino is a
dynamic safety campaign developed in line with our "Zero Harm"
policy to increase pedestrian awareness around trams. The Rhino
campaign represents an ongoing dedication to reducing the number of
incidents involving distracted pedestrians.