Help
Yarra Trams is dedicated to supporting all customers. You may experience some bugs when trying to access yarratrams.com.au using assistive devices. We're in the process of improving the site in this regard. In the meantime, please check this page for the latest information on how to best access our website.
Wherever possible Yarra Trams has tried to adhere as closely as possible to the DDA & W3C standards. With every consecutive release of the site we hope to be more and more compliant to these standards.
Website Structure
The Yarra Trams website has been designed using a three tier navigation model placed on the top and the left side of the page. You can navigate throughout the site by using the panel on the left and the top of every page. This panel is featured throughout the website and contains links back up to the relevant homepage, in addition to links to other pages in the current section.
Contacting Yarra Trams
You can contact Yarra Trams for general enquiries using our online feedback form within the Contact section or alternatively phone our Customer Feedback number on 1800 800 166 (6am - 10pm daily).
Technical Support
Faulty pages or applications, broken links and other technical issues should be reported by using our online feedback form.
Technical Help
Unless otherwise indicated software downloads available via links from this site are third party products. These products may be subject to a licence agreement between you and the relevant product owner. To the extent permitted by law, Yarra Trams accepts no liability in respect of such third party products and Yarra Trams provides no warranty and gives no endorsement in respect of such products or any party connected with them.
This site is best viewed with:
The Yarra Trams website has been optimized for version 6 browsers and above and supports 800 x 600 screen resolution. We recommend using Internet Explorer for the best experience.
This site includes material in Adobe ® Reader PDF format.
In order to view these forms, you will need to download Adobe ® Reader:
Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated.
Microsoft Internet Explorer is a trademark of Microsoft Corporation.
Changing Font Size
Internet Explorer
Click on the "View" menu and select "Text Size" and select the font size you require.
Netscape
Click on the "View" menu and select "Text Zoom" and select the font size you require. You can also hold down the Ctrl key on your keyboard and press + to enlarge and - to reduce the font size.
Using Plugins
Some of the content on this website requires that a small program, known as a "plugin", to be installed on your computer. Two of the most popular plugins required by websites today are the Adobe Acrobat Reader and the Macromedia Flash Player. Where content requiring these or any other plugins appears on this website a link to a page where you can download the plugin will be provided.
Printing Pages
Pages on this website will format automatically for the page when printed through your browser. A print button will be featured on the footer of all pages through the Yarra Trams website, alternatively use the "Print" command in the "File" menu in the top bar of your browser.
Help Us Make Our Site Accessible
We welcome your suggestions and comments. Please send us your feedback on our site accessibility by using our online feedback form.