Contact Us

For train, tram and bus information call 131 638 (6am - 10pm daily).

For customer feedback and lost property please call 1800 800 166 (6am – 10pm daily). For customer feedback you can also fill out our online customer feedback form.

Postal address:
GPO Box 5231
Melbourne VIC 3001

Telephone 03 9619 3200 (Office hours are 8.30am until 5.00pm Monday to Friday)
Facsimile 03 9619 3217