Helpful information for travellers

Whether you're a visitor, student, irregular traveller or just need more information on how Melbourne's public transport network works there's a information pack for you on the Yarra Trams website.

Click here or select the For our new passengers tile on the homepage to access information including public transport fares, travelling conditions and concession entitlements as well as maps of the city and tram network.

If your query is not covered in the information packs please contact Customer Feedback by email or call 1800 800 166 between 6am and midnight daily.