Latest service changes
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Using trams in Melbourne summer
Heating on trams in Melbourne winter
Using accessible stops
Making your accessible journey
For our new users
City Circle Tram
On-the-spot Penalty Fares
Driving with trams
Facts & figures
International Customer Service Standards
Trams in Melbourne
Customer Charter and codes
Social media at Yarra Trams
Working around Yarra Trams infrastructure
Meet the Managers
Filming and photography
Note: These links have been updated to reflect the 26
January 2014 network map change.
Yarra Trams has launched a new tram network map.
It's the first in a series of new public transport maps that
will make travel easier for passengers.
For the first time, the tram network map uses colour for
As well as the network map, new linear maps on board trams will
help passengers identify upcoming stops and where they are on the
route. The maps highlight key transfer points to Melbourne's trains
and popular landmarks including sports venues, markets and
Yarra Trams CEO, Michel Masson said one of the company's key
values is to 'think like a passenger' and the new maps will help
passengers to find their way.
"The changes we have made are driven largely by customer
feedback. Passengers told us that colour and destination
information made the map easier to read and follow."
See the map here
The new tram network map and linear maps will be on board all
trams and at key tram stops soon.
A distinctive tram introducing the new network map is currently
in service, and promotional decals have been installed on the
tracks at various CBD tram stop locations.