Latest service changes
Animals, bikes, surfboards and prams
Using trams in Melbourne summer
Heating on trams in Melbourne winter
Using accessible stops
Making your accessible journey
For our new users
City Circle Tram
On-the-spot Penalty Fares
Driving with trams
Facts & figures
International Customer Service Standards
Trams in Melbourne
Customer Charter and codes
Social media at Yarra Trams
Working around Yarra Trams infrastructure
Melbourne Art Trams
The E-Class tram has arrived on Route 86
Tram travel in extreme weather
Filming and photography
WorkSafe Victoria has cleared Yarra Trams of any breach of
the Occupational Health and Safety Act in relation to the operation
of Citadis low floor trams.
A WorkSafe Improvement Notice relating to the rear vision
cameras on these trams has now been removed.
Safety is the number one priority of Yarra Trams in the
operation of Melbourne's tram network and we would not operate any
vehicle that presents a risk to our customers or
A story in The Age on Saturday 14 July 2012 mentioned that
the rear vision cameras fitted to Citadis trams were not effective
in all conditions.
Citadis trams have been operating in Melbourne since 2001
without any recorded injuries related to the rear-view CCTV
cameras. This same model of tram operates on tram networks in
several European cities.
However, as part of our commitment to safety and
continuous improvement, Yarra Trams initiated action when this
issue was raised by an Occupational Health and Safety
representative at one of our depots.
Yarra Trams has worked with the OH&S representative to
keep employees aware of our response. We also cooperated
fully with WorkSafe in order to achieve compliance.
We have trialled several different cameras to find the
best model to deal with variations in light levels and weather
conditions. At the moment we are conducting a trial of two
different cameras on one tram.
Importantly, if a tram driver's vision of the doors of the
tram is obscured for any reason; other safety features prevent the
tram from moving should a passenger be caught in the door.
The doors are fitted with sensitive edges which detect any
obstruction and prevent the tram from moving.
To prevent delays to the tram service, customers are
reminded not to force open the doors of a tram or try to board a
At kerbside tram stops, please check for motor vehicle
traffic before stepping off the tram when the doors open. If
you are crossing from the side of the road, please wait until the
tram stops before stepping onto the roadway and be sure to check
that traffic has stopped before trying to board the
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