September 2012 performance results
Yarra Trams wishes to advise that it has met its
punctuality and service delivery targets for the month of September
Service Delivery - 99.24%
(minimum required 98%)
Punctuality - 83.38%
(minimum required 77%)
Percentage of planned services delivered.
A service is considered on time if it arrives between 59 seconds
before and 4 minutes 59 seconds after the scheduled
If our service delivery or punctuality falls below set
levels, we will provide compensation to eligible customers. The
performance figures are shown above.
Our performance in September 2012 exceeded the targets, so
no compensation can be claimed.
Date of publication: 4 October