Performance Results

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Service Delivery

The percentage of planned services delivered.

Yarra Trams monthly target is 98%

performanceresults

Punctuality

A service is considered on time if it arrives between 59 seconds before and 4 minutes 59 seconds after the scheduled time.

Yarra Trams monthly target is 77%

If our service delivery or punctuality falls below set levels, we will provide compensation to eligible customers

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