We publish our monthly performance results on our website and on our trams. 

Service delivery

  • The percentage of planned services delivered
  • Our monthly target is 98%

Punctuality

  • A service is considered on time if it arrives between 59 seconds before and 4 minutes 59 seconds after the scheduled time
  • Our monthly target is 77%
2016 2015  2014 2013 2012 2011 2010
January January January January January January January
February February February February February February February
March March March March March March March
April April April April April April April
May May May May May May May
June June June June June June June
July July July July July July July
August August August August August August August
September September September September September September September
October October October October October October October
November November November November November November November
December December December December December December  December

If our service delivery or punctuality falls below set levels, we will provide compensation to eligible customers.

For more information visit  ptv.vic.gov.au or call  1800 800 007 6am - midnight (all night Friday & Saturday)

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