Accessible journeys

Yarra Trams is working closely with the Victorian Government to enhance the accessibility of the tram network. While there is still a long way to go, we are making steady progress.

In 2004, Melbourne's tram network had approximately 40 accessible platform stops. Today there are over 330 with more set to open in coming months. With 50 new low floor trams on order, the total number of low floor trams on the network will increase to 150.

These pages are designed to help you plan your journey, get on board and complete your trip as easily as possible.

Accessibility news

Tuesday 3 December 2013 - Accessibility Update 2013/14

Monday 2 December 2013 - Accessibility Week 2013

Wednesday 26 June 2013 - Accessibility Action Plan (2012-2015) now online

Wednesday 12 June 2013 - Sticky note trial for visually impaired passengers

Monday 15 April 2013 - Automated announcements on 59 low floor trams

More information

To find out which stops are accessible visit our Route Guides page.

While we have put every effort into making the information on these pages accurate and comprehensive, please let us know if there is something you think we could do to improve it. If you have any questions, please do not hesitate to contact Yarra Trams Customer Feedback on 1800 800 007 (6am-midnight daily).

Accessibility guide

Continue to a stage-by-stage guide to making your accessible journey or download the guide in PDF format here.

Accessibility Action Plan 2012 - 2015

Yarra Trams is committed to overcoming the significant challenges faced in improving access to Melbourne's tram network.

After growing with the city during more than 100 years of operation, extensive upgrades or replacements of infrastructure and rolling stock are required.

Yarra Trams' objective is to provide independent access, which is best achieved by combining low-floor trams and level access stops.

The Route 96 Project, which will create the first Premium Line on Melbourne's tram network, will ensure accessibility for all passengers on this route. The construction of this Premium Line is timed to take full advantage of the arrival of 50 new E-Class trams.

We are committed to replicating the benefits that will be delivered to passengers on this route across the whole network.

More information is available in our Accessibility Action Plan.

Your accessible journey

 

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