Latest service changes
Animals, bikes, surfboards and prams
Using trams in Melbourne summer
Heating on trams in Melbourne winter
Using accessible stops
Making your accessible journey
For our new users
City Circle Tram
On-the-spot Penalty Fares
Driving with trams
Facts & figures
International Customer Service Standards
Trams in Melbourne
Customer Charter and codes
Social media at Yarra Trams
Working around Yarra Trams infrastructure
Meet the Managers
Melbourne Art Trams
Filming and photography
For more information visit ptv.vic.gov.au or
call 1800 800 007 6am to midnight (all
night Friday & Saturday)
Planned: The need for works has been
identified and detailed planning has commenced. Work dates have
been identified in consultation with relevant authorities.
Dates may change closer to the commencement of works due to
unexpected circumstances. Please monitor this webpage and
check for updated community notifications to stay informed.
Some preparatory works may commence in the area before the
In progress: Works are underway. Some
further works may be required to continue after the project
Completed: The main works have been
completed. Some ongoing finishing works may be required.
What: Building of accessible tram stops.
Benefits: Assists people who are mobility
impaired, the elderly, or people with prams to more easily board
Impact: Involves heavy construction over a
short period of time, generally less than one week. Roads and tram
tracks will be closed during the major works, with tram service
changes and traffic diversions required.
Timing: Stops will generally open immediately
after the major works has finished. However, commissioning work to
the tram stop may continue for a number of weeks.
What: On average tram tracks are replaced every
30 years. With 250 kilometres of double track across Melbourne's
network, Yarra Trams has an ongoing program of replacing and
repairing tram tracks at different locations each year.
Benefits: Improves safety by delivering a
better road surface for motorists and cyclists, and ensures a
smoother and quieter ride for tram passengers.
Impact: Track renewal involves heavy
work to break the road surface, remove old tracks, replace with new
tracks and resurface the road.
Track maintenance involves the repair of damaged track and
broken concrete, road resurfacing and the renewal of line markings.
Associated dust and noise from machinery, vehicles and work crews
is unavoidable. We do everything we can to keep impact to a
minimum. The use of reverse beepers and flashing lights is a safety
requirement and these devices cannot be switched off.
Timing: This work is often conducted outside
normal working hours in order to minimise disruption to daytime
traffic and the surrounding community. Crews generally work
continuously day and night to complete the work. Road closures and
tram service changes are required while this work occurs. The
duration of these projects, and the consequent disruption to
traffic and trams, depends on the length of track to be renewed or
What: New substations being constructed across
the network have been strategically placed to be near tram routes
that will be using the new higher capacity E-Class trams.
Benefits: Substations are critical to boost
the capacity of the tram network. These power upgrades will improve
reliability of services and support newly upgraded infrastructure
and trams with increased capacity.
Impact/timing: It generally takes about
seven months to complete the build and installation of a
substation. However, the level of on-site work will vary during
this time with long periods of low activity. Residents can
expect construction vehicle movements through the local area and
will experience some construction related noise. In some
cases, there may be temporary lane closures required during
construction or installation of the building.
What: Power is supplied to trams
through overhead wires. With more than 500 kilometres of overhead
wire, regular maintenance and renewal is required.
Impact/timing: Works are typically done
overnight to minimise the effect on road traffic and tram services,
although sometimes road closures and tram service changes are
required. Heavy works are not usually required unless power poles
need to be removed or replaced. While these pole works can be
noisy, most overhead power works do not create excessive noise.
What: Works undertaken by a third party
(not by Yarra Trams) but can affect tram services. This
includes VicRoads and Council road works, building construction
involving cranes, utility repairs and maintenance.
Impact/timing: While Yarra Trams works with the
external organisation to minimise tram service disruptions, we do
not have direct control over the works. Any enquiries should be
directed to the organisation or utility undertaking the works.
Third party works and events, which may affect tram services,
are listed on our Service
For more information call 1800 800 007 6am to midnight (all
night Friday & Saturday).