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Using accessible stops
Making your accessible journey
For our new users
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Third party works and events which may affect tram services are
listed on our Service Changes page.
In addition to the works projects listed below, Yarra Trams
conducts emergency repairs on tracks, power poles and other tramway
infrastructure. These works are often required at
very short notice to address an immediate and specific
The impact on the surrounding community depends on the type of
repairs, however due to their urgent nature Yarra Trams is not
always able to give advance warning. We thank you for your
patience and regret any inconvenience caused by these emergency
works which are essential to the continued safe and efficient
operation of the tram network.
Planned - the need for works has been
identified and planning has commenced. Specific dates may not have
been identified at this stage.
Tentative - a detailed planning phase is
underway. Generally a date has been identified although final
confirmation is subject to approval from relevant
authorities. Dates and details should be treated as
indicative at this stage and may change as planning continues.
Confirmed - the date has been secured and works
are in the final planning stages. Some preparatory works may
commence in the area before the actual date.
In progress - Works are underway. Some
further works may be required to continue after the major works
date listed here.
Tram stop construction - Part of the
TRAMSformation of Melbourne's tram network involves the building of
accessible tram stops. This assists people who are mobility
impaired, elderly or with prams to more easily board trams.
This development usually involves heavy construction over a short
period of time, often over one weekend. Road lanes and tram
tracks will be closed during the major works so tram service
changes and traffic diversions will be required. The stop
will not re-open immediately after the major works as finishing
work to the tram stop will continue for a number of weeks.
Track renewal and maintenance - On average tram
tracks are replaced every 30 years. With 250 kilometres of double
track, we have an ongoing program of replacing and repairing tram
tracks at different locations on the network every year. The
renewal and repair of tram tracks improves safety for everyone, as
well as delivering a better road surface for motorists and
cyclists, a smoother ride for tram passengers and less tram noise
associated with potholes, broken rails and wheel squealing.
Track renewal involves heavy work to break the road surface,
remove the old tracks, insert the new tracks and resurface the
road. Track maintenance involves the repair of damaged track and
broken concrete, road resurfacing and the renewal of line
This renewal and maintenance work often needs to be conducted
outside normal working hours in order to minimise disruption to
daytime traffic and the surrounding community. Crews generally work
continuously day and night to complete the work. External factors,
such as bad weather, can significantly affect our ability to finish
the work on time.
Road closures and tram service changes are often required while
this work occurs. The duration of these projects, and the
consequent disruption to traffic and trams, depends on the length
of track to be renewed or repaired.
Associated dust and noise from machinery, vehicles and work crews
is unavoidable but Yarra Trams does all it can to keep this to a
minimum. The use of reverse beepers and flashing lights is a safety
requirement and these devices cannot be switched off.
Overhead - Power is supplied to trams through
the overhead wires. With more than 500 kilometres of overhead
wire, regular maintenance and renewal is required. Overhead
works are typically done overnight to minimise the effect on road
traffic and tram services although sometimes road closures and tram
service changes are required. Heavy works are not usually
required unless power poles need to be removed or replaced.
While these pole works can be noisy, most overhead power works do
not create excessive works.
Infrastructure - This involves upgrading
infrastructure required to keep the tram network moving. It
involves a wide range of works including the maintenance of
buildings, tram depots, power substations and other network
facilities. The impact of the works varies greatly depending
on the specific project.
External Works - These works are being done by
a third party, not by Yarra Trams. However the works can
affect tram services. This includes VicRoads and Council road
works, building construction involving cranes, utility repairs and
maintenance etc. While Yarra Trams works with the external
organisation to minimise tram service disruptions, we do not have
direct control over the works. Any inquiries should be
directed to the organisation or utility undertaking the works.
Yarra Trams welcomes customer feedback on 1800 800
007 (6am - Midnight daily).